Hospital History Form

The purpose of this form is to allow our doctors to be more informed when they first examine your pet in the hospital. We will want to reach you by phone once that initial assessment of your pet is complete so that we can discuss findings and our recommendations. Please read this form all the way to the end, where we have outlined our COVID hospital policies.
  • Please provide the name and number of the person who we should contact once our veterinarian has examined your pet. Our team will advise as to whether you should wait at the clinic or leave to allow us to contact you later.
  • Drop files here or
  • • Our front door will remain locked and only opened by a team member once a discussion is had over the phone.
    • When you arrive, PLEASE DO NOT KNOCK ON WINDOW OR DOOR. PLEASE CALL us at 416-487-1533 so a staff member can advise you of the next steps. Be patient as our phone lines may be busy due to higher call volumes.
    • For ALL APPOINTMENTS: pets will be admitted to the hospital one at a time. Owners do not enter the building.
    • Our veterinarians will examine pets away from their owner(s) and will call owners with treatment plans so please have phone(s) available at all times.
    • We will ask that all invoices be paid before returning or when you return to the clinic. We accept VISA or MASTERCARD over the phone, DEBIT, VISA and MASTERCARD on site at the Clinic and INTERAC E-TRANSFERS sent to (NO CASH OR CHEQUES)
    • For FOOD AND/OR MEDICATION PICK-UP: we will invoice you over the phone and charges will be billed as above during pick up. If you are not comfortable with the above policies and protocols, please call or e-mail us to cancel or reschedule your upcoming appointments.