In the spirit of Eglinton Vet, where we strive to provide excellent patient care and customer service, we are pleased to announce the opening of an on-line store...The EVF General Store.
We recognize that our clients are very busy and also want the best possible products for their pets. We have launched this store to allow you to buy both prescription and non-prescription products from the comfort of your home or office, at a time that is convenient to you. We know that Fluffy would love to have a new cat toy to cheer her up after you have to give her some new thyroid medication! Or, does Chester need some dental chews after visiting us for a dental cleaning?
Products available include:
- Dog and cat food
- Treats and chews
- Toys and supplies
- Shampoos and odour eliminators
- Select prescription medications (long term medications and supplements only, all subject to approval by a veterinarian).
Payment for items ordered through the General Store will be made on-line through a secure payment site. Once an order is placed, it will take us approximately 48 hours for us to receive, pack and process the order. If you are picking up medication that cannot be purchased on-line along with items from the store, there will be a payment required for the in-clinic items at that time.
To complement the new store, we will also be providing a delivery service for those of you who find it difficult to come and visit us to pick up the items that you need for your pet. In the beginning, we are limiting deliveries to one day per week (Saturdays from 8:30am to 1:00pm) in an area defined by Bloor St. to the south, the 401 to the north, Dufferin St. to the west and Bayview to the east. We would prefer if clients were home to receive the deliveries, but you will have the option to tell us that you are fine to have us leave a delivery on your porch or at the back door. If we find that there is a demand for this service, we will increase the frequency of our deliveries.
Delivery will be FREE for the first two weeks, and then $10 per order, regardless of size. To take advantage of the free delivery offer, visit the General Store here and enter the promo code: evfstore, effective September 24th through October 4th. If you do want delivery of items on a Saturday, the order will need to be placed prior to 11am on the Thursday morning of the same week.
The EVF General Store and delivery service is supported by a new clinic website. Please browse the website and let us know if there is more information that would be of use to you or if you encounter any issues.
Our website also compliments the EVF pet portal available through Pet Sites, which allows you to view the medical records of your pet and to send us messages and requests for information or supplies. If you have not yet created a Pet Sites account for your pet, please do so here. It is a lot of fun!
We feel proud of our 80 years of service to pet care in our community, but we are not going to rest on our laurels! This on-line store compliments our commitment to be on the cutting edge of patient care and we are very excited about it. Happy shopping!